Tag Archives: 07 Management and staff

Governing body

Top manager

Interviews and hires the top manager.

Contracted to operate under instructions and delegation from the governing body.

Accountable to members who s/elected them.

Accountable to governing body.

Oversights and reviews the work performance of the top manager.

Supports the governing body to undertake self-evaluation of their governance performance and to participate in developing governance capacity. Oversees and reviews the work performance of staff.

Sets the overall strategic direction for the organisation.

Implements the overall strategic directions.

Makes and approves governance and other overall policies.

Supports the governing body in developing policies. Implements policies made by the governing body.

Provides input into and approves overall annual budget.

Provides financial information, reports and plans for approval. Operates under delegation for daily authority.

Provides input into approves business plan.

Develops and implements the business plan.

Makes key decisions about major capital expenditure, investment.

Makes decisions about expenditure and investment under delegation.

Seeks feedback, consults with and report to members for decision-making and strategic direction.

Communicates with members and staff on activities, progress and outcomes.

Know where they fit

• Know what their roles and responsibilities are.
• Know the organisation’s structure and how it all fits together.
• Know the strategic and business plans.
• Understand the cultural context and history of the organisation’s members.
• Know that they contribute to the goals of the organisation.

Can perform

• Know how to carry out their roles and responsibilities.
• Work according to the policies and rules.
• Understand the legal framework within which the organisation operates.
• Actively contribute to decision making, planning, reporting and staff meetings.
• Have their work performance monitored and fairly reviewed.

Are valued

• Respect each other and work together as a team.
• Have access to regular training and professional development.
• Are not micro-managed by the management or governing body.
• Uphold the organisation’s core values and vision.
• Feel trusted and respected by management and the governing body.

Feel secure

• Know who to go to if they need help or advice.
• Feel valued and trusted by the management and governing body work. Have a safe and encouraging environment.
• Understand the complaints and appeals policies and procedures.

Make sure the structure, roles and responsibilities of the governing body are understood and supported.

Respect the rights and roles of the governing body. Establish systems that support the effective composition, size and capacities of the governing body so it can adequately do its job.
Operate under instruction from the governing body, and be subject to periodic review of their performance by the governing body.

 Recognise and publicise the respective roles and powers of the governing body and top manager or management.

Develop clear procedures for implementing the division of roles between the governing body and management.
Ensure effective procedures and delegations are in place, and decisions and policies set by the governing body are implemented.

Encourage confidence, commitment and professionalism in the staff.

Decide and publicise who is doing what job.
Promote capacity building and career development.
Establish a staff code of conduct.

Motivate people.

Have action plans, manuals, policies and other written materials ready for everyone to read.
Promote success and recognise personal achievement. Listen to feedback from staff and act on it.

Be responsible for leading the work of the organization.

Be responsible for the performance of staff, including resolving conflict and undertaking individual performance evaluation of all staff members.

Help the governing body and the community develop a clear vision and goal.

Have regular meetings with the governing body. Have regular staff meetings with minutes spelling out actions, review and follow-up. Communicate and feedback to community members.

Plan for the future so that senior employees are replaced quickly without too much disruption.

Employ staff members that are well trained and enthusiastic.
Give staff plenty of opportunity for training, leadership and personal development.

Manage the finances and be accountable for how money is spent.

Lay a solid foundation of financial management and reporting systems, including training for the governing body and staff.
Make timely disclosures and manage risk.
Remunerate fairly.

Make changes to the organisation that might improve how it performs.

Involve staff in planning and reviews.

Make sure people follow the policies and rules developed for the organisation by the governing body.

Ensure policies and rules are well known and there are workable processes for implementing and reporting on progress.
Establish and communicate complaints and review processes.

Ensure communication between community members and the organisation.

Communicate clearly and effectively with everyone. Explore innovative media and cultural language formats. Integrate cultural values and communication styles into processes, so that Aboriginal and Torres Strait Islander people feel comfortable in the organisation.

Organising

Obtaining and making the best use of resources to achieve the set plan and goals.

Planning

Coordinating to achieve long- and short-term plans and goals.

Motivating

Inspiring and getting others to help achieve plans and goals.

Monitoring

Checking progress to see if the plans and goals need changing.

Innovating

Designing new options and solutions to better achieve plans and goals.

Leading

Determining what needs to be done under instructions and delegation from the governing body.