Tips: Improving accountability
To improve accountability, some organisations are going one step further and exploring ways to better:
| develop inclusive and credible election or selection processes for deciding who represents members |
| translate complex technical jargon and decisions into plain language |
| identify agreed standards for what accountability means to members and external parties, and reinforce understandings of how to achieve those measures |
| develop policies that address the cultural implications of decisions |
| produce written annual reports that community members and stakeholders can understand |
| develop visual methods of translating reports for governing bodies and members |
| provide regular financial reports back to members and funders |
| hold open meetings and mobile consultations with members |
| use regular communication and different media tools—including meetings, radio interviews, media releases, posters and community videos. |